Research Library > Kustomer > How Away Delivers Streamlined and Personalized Customer Service

How Away Delivers Streamlined and Personalized Customer Service

Published By: Kustomer
Kustomer
Published:  Aug 27, 2019
Length:  5 pages

Away is enhancing the entire travel experience, starting with the perfect suitcase. But their “customer obsession” was falling short, due to disjointed customer information and silhoed systems. Read the case study to learn how Kustomer helped Away:

-Optimize the customer experience workflow

-Personalize customer service 

-Leverage customer insights to make more informed decisions

 



Tags“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”