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Published By: Akamai Technologies     Published Date: May 05, 2017
Everybody has their favorite apps…but can you name even three mobile websites you like? Probably not – and that’s because retrofitting desktop web designs fails to meet users’ mobile expectations. Yet in spite of that, smartphone traffic is at its highest point ever and will only continue to increase. This report, written by Forrester analysts, outlines why it’s time for a radical web reset and how you can make your mobile website a “first-class citizen.” Download it today.
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mobile applications, ebusiness, web design, web traffic, mobile websites
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Apps are taking over -- app usage represents more than 85% of total device time. But the app space is extremely competitive, and 20% of downloaded apps are opened just once. So, how do you separate your app from the pack? Performance is a key way. Download this infographic to learn how to overcome the complexity of app environments to deliver fast, engaging app experiences that count.
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app, app experience, app environment, consumer engagement
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Today’s mobile users are spoiled. They demand rich, desktop quality experiences tailored to their devices and delivered at lightning fast speeds. And while these “always on” users represent a tremendous business opportunity, satisfying their high expectations requires overcoming complex mobile delivery challenges. In this e-book, we review three key mobile delivery challenges and explain how you can overcome them by optimizing for fast APIs, mobile apps, and mobile sites to increase engagement, revenue, and customer loyalty. Download today to learn how your business can Meet Today’s Mobile Mandate.
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mobile adoption, customer loyalty, customer engagement, increase revenue
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Searching for a Cloud Security Provider can be confusing. Many providers appear the same at first glance: similar metrics, similar promises. The fact is, the information you need to make a real comparison requires asking questions and probing for details that cloud services vendors don’t always volunteer. Use this list to be sure you’ve covered the essential elements for choosing the right cloud security provider to protect your organization from malicious cyberattacks.
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cloud security, cyberattacks, cloud service, security
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
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ddos, technical support, data security, application security
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
To keep your organization and your data safe, it is crucial to consider forward-thinking approaches to cybersecurity. In this e-book, we discuss how you can augment your existing website infrastructure or within a data center with security measures in the cloud for a more robust security posture. We share Akamai’s approach to cloud security as well as those of other vendors. We then take a closer look at some commonly used, but sometimes misleading, metrics — so you can make more educated decisions about the best solutions for your needs.
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cloud security, data, akamai
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: May 05, 2017
Web applications are valuable tools for businesses of all sizes. These applications enable businesses to communicate with customers, prospects, employees, partners, and other information technology (IT) systems. By definition, web applications must be open, interactive, and accessible at all times.. This report, authored by Frost & Sullivan analysts, takes a comprehensive look at the current Web Application Firewall (WAF) vendor landscape and analyzes the current web application threat landscape and how vendors will scale to face it.
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web applications, waf, ips
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Sep 12, 2017
Online images used to be simple. In the past, they weren’t the focal point of a page — there were only a handful of images on a given page and all users were viewing online images on a desktop with dial-up. That has all changed. Today’s web pages are dynamic, filled with images and viewed by end users on different devices with varying connectivity. As audience expectations for rich web experiences have grown, so has the requirement to deliver increasingly image-heavy web applications. The problem? The cost and complexity of creating, storing, and delivering web images tailored for every device poses a significant challenge for businesses, but failing to address the increasing diversity across devices and networks will lead to a poor and inconsistent user experience. Current solutions don’t solve this problem completely.
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cloud image management, online images, web applications, devices, web experience
    
Akamai Technologies
Published By: Akamai Technologies     Published Date: Nov 10, 2017
Ponemon Institute surveyed 569 individuals in IT security who are familiar with credential stuffing and are responsible for the security of their companies’ Internet properties. The survey identified key stats about credential stuffing, including the costs organizations incur to prevent damage, and the financial consequences when attackers succeed. According to respondents, these attacks cause costly application downtime, loss of customers, and involvement of IT security that can result in a cost of millions of dollars. The survey highlights the challenges in identifying who is accessing their websites using stolen credentials, as well as the difficulty in preventing and remediating these attacks.
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poneman, credential stuffing, it security, damage mitigation, research report
    
Akamai Technologies
Published By: Zendesk     Published Date: Jun 29, 2018
Customers are more technically savvy than ever and have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers only seek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only 16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
Published By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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Zendesk
Published By: Workplace by Facebook     Published Date: Jun 17, 2019
When employees aren’t happy, Comms is the first to know. But how do you create more engagement? Reach the frontline? Understand what people are thinking? Simple: you start by getting connected. Here’s why.
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Workplace by Facebook
Published By: Dell EMC     Published Date: Sep 12, 2016
Your business has tiers of applications and data. The protection needs of those application and data across a spectrum—starting with basic low cost daily backup, and ranging up to zero data loss with zero downtime. Along the spectrum, compliance requirements must also be met.
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Dell EMC
Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
WebRTC, web real-time communications, is one of the hottest topics in the video communications industry, and for good reason. In a nutshell, WebRTC enables a user to connect over video without having to download a software client or plugin, and no username or password is required. Basically, all you need is a webcam, an Internet connection and the right browser (for example, the latest versions of Mozilla® or Chrome™), and you can connect over video with colleagues, partners, vendors and customers.
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web browser, video conferencing, communication, web apps
    
LifeSize, a division of Logitech
Published By: HPE     Published Date: Dec 23, 2015
Small and midsized businesses (SMBs) face many challenges as they adapt to today’s new style of doing business. Shifting government regulations, threats to network security, requirements for 24x7 application availability and the demands for new methods to work with customers, suppliers and employees require ongoing investments in IT. These issues impact SMBs even harder because of budget constraints and limited IT resources. SMB’s who learn how to efficiently utilize IT assets and increase IT productivity will be successful.
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HPE
Published By: HPE     Published Date: Mar 14, 2016
Productivity gains are related to the rapid adoption and optimization of applications and software. HP helps small and midsize businesses increase the productivity of their application investments through the use of the HP ProLiant Gen9 servers.
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HPE
Published By: Dell EMC     Published Date: Nov 03, 2016
What place should solid-state storage assume in your IT architecture? And what are the best options for the average data center to maximize the value of flash? This paper explores the current state of the technology, its common applications, innovations in solid-state chip technology, choices in solid-state drives and dispels the four most common myths surrounding flash. Discover how you can cost-effectively leverage this rapidly maturing technology.
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solid-storage, nvm, nand, ssd
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 03, 2016
Dell EMC Unity™ is modernizing the datacenter, delivering advances that simplify the task of keeping up with growing storage demands. Compared with previous generations of midrange storage, Unity's greater scale, density and simplicity can drive better economics and performance across your entire application portfolio.
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flash, html5, san, data, protection
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 03, 2016
Dell EMC Unity™ is modernizing the datacenter, delivering advances that simplify the task of keeping up with growing storage demands. Compared with previous generations of midrange storage, Unity's greater scale, density and simplicity can drive better economics and performance across your entire application portfolio.
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storage, vmware, data protection, domain, encryption
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 03, 2016
Small and midsize businesses grapple with the same massive data growth that’s challenging larger organizations, yet they have fewer resources to devote to managing the deluge. A new option from Dell EMC, powered by an Intel® Xeon® processor, is finally giving SMBs access to storage area network technology that’s affordable and easy to manage. Read this white paper to learn more now, including what this technology can offer in terms of benefits, performance, and more.
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storage, server-based, san, vmware, raid
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 03, 2016
Taking a look at data storage: SSD VS HDD.
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storage, hdd, ssd, data
    
Dell EMC
Published By: Dell EMC     Published Date: Nov 08, 2016
Your data center struggles with competing requirements from your lines of business and the finance, security and IT departments. While some executives want to lower cost and increase efficiency, others want business growth and responsiveness. But today, most data center teams are just trying to keep up with application service levels, complex workflows, and sprawling infrastructure and support costs.
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data, converged infrastructure, integration, vmware, private clouds, business application
    
Dell EMC
Published By: Zoom     Published Date: May 15, 2015
This is a case study about a proactive approach to protect mobile devices and networks for individuals, businesses and governments.
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Zoom
Published By: Hewlett Packard Enterprise     Published Date: Aug 07, 2017
Power and protect business-critical apps with cloudlike agility
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Sep 25, 2017
Infographic based on the InfoSight report.
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Hewlett Packard Enterprise
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