business management

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Published By: Zendesk     Published Date: Jun 29, 2018
The start of a new chapter of your business, whether you're moving upmarket or adding products and features, is a great time to scale your customer service operations in a smart way. We know customers prefer self-service, via a knowledge base, if one is available. A Gartner report estimates that CIOs can reduce customer support costs by 25% or more when proper knowledge management discipline is in place. If you've been on the sidelines waiting to take the self-service leap, this white paper will prove that you and your agents already partake in the activities needed to offer great self-service, every single day.
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Zendesk
Published By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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Red Hat
Published By: Red Hat     Published Date: Aug 22, 2018
Unlike surveys that just look at what respondents say at a specific point in time, the BPTrends survey has been asking questions of process practitioners for over a decade. Thus, we are in a good position to generalize about ongoing trends in process work. Broadly speaking, the interest in business process change has evolved slowly. For some organizations the progress has been dramatic, but for most, their process initiatives are best described by the phrase “two steps forward; one step back.” An amazing number of organizations have focused on process work for several years, made significant progress, then, seemingly forgotten all about their process work, regressed, and then, a few years later, started up again.
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Red Hat
Published By: Aberdeen     Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
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aberdeen, michael lock, data-driven decisions, business intelligence, public sector, analytics, federal, state, governmental, decisions, data management
    
Aberdeen
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Qualsiasi elemento che entra in contatto con l'applicazione migliora o peggiora le performance. Stabilire se ciò sia attribuibile all'infrastruttura, a una variazione del codice, a un'API, alla rete, all'architettura applicativa o a un servizio connesso è estremamente complesso.In questo eBook, descriveremo i nuovi ambienti estremamente articolati e complessi necessari per supportare un business digitale moderno e analizzeremo come un modello inedito di APM (Application Performance Management) possa fornire informazioni fruibili fondamentali per massimizzare le prestazioni.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
At a Glance: With the new CA Project & Portfolio Management (CA PPM) 15.3, you can tailor projects to any business unit with drag and-drop ease. Whether complex workflow for HR or simple task management for sales, workers now spin up projects in minutes—not days. Add in-app collaboration to eliminate redundant meetings, a familiar Microsoft Excel®-like grid to manage budgets, a new connection for third-party business intelligence (BI) tools to unearth answers, and you have the most modern project portfolio management app on the market today. Download this whitepaper today to find out more about CA PPM 15.3—a simple, powerful and practical project portfolio management tool available on-premises and in the cloud—let you modernize the project management office.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Software drives competitive advantage more than ever at an increasing velocity for releases along with higher, overwhelming levels of deployment complexity. Dramatic growth in mobile applications, analytics, systems of engagement, and cloud demands that organizations respond adaptively, even as resource constraints make it challenging to nearly impossible to do so. As a result of these combined factors, IDC sees increased interest in, demand for, and adoption of agile approaches to development and also for business initiatives driving adoption of agile approaches to overall project, program, and portfolio management. As we receive inquiry on this area increasingly, it makes sense to assess this market.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Project and portfolio management or PPM software can make or break an organization’s ability to deliver. The recent growth in portfolio management as a strategic business function has led to many vendors of software related to elements of project execution “bolting on” project and portfolio management (PPM) modules. This is a clear attempt to try and get a piece of a growing, lucrative market. Twenty five years ago, PPM software was nothing more than project management software with the ability to publish or share information across projects. It was capable of doing a lot, but none of it was intuitive and therefore wasn’t particularly useful. Compared to today’s solutions, those products were dinosaurs. Since then, many vendors have invested a lot of money into their solutions, developing world-class offerings that can truly support effective management of the portfolio, and, more important, of the business that portfolio drives.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
In too many organizations today, innovation isn’t happening fast enough. Within these businesses, skills are siloed and resources are misaligned. As businesses seek to speed innovation and meet their growth and revenue targets, they have to get maximum utility out of all their investments—including in the areas of IT infrastructure, product development and human resources. This buyer’s guide is intended to help those decision makers tasked with making this critical buying decision—focusing on the characteristics that help enterprises address both their immediate and long term needs. This guide shows how leveraging a PPM platform that delivers both top-down, strategic portfolio management, as well as bottom-up project management capabilities, helps organizations maximize their ROI over the long term.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
In a fast-changing app economy, agility and alignment are king. Without these attributes, it’s difficult to address top priorities around growth, customers and workforce. Organizations need to know that they’re developing and delivering the solutions that customers want when they want them. That means aligning the right resources to best-bet projects in order to roll out new offerings on time and within budget—and ultimately deliver value to the business. Take steps to improve resource management today. Because when your people are engaged, your projects really move. Learn more about CA PPM resource management today by downloading this white paper.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 13, 2018
Auf einen Blick Mit dem neuen CA Project & Portfolio Management (CA PPM) 15.3 können Sie Projekte für beliebige Geschäftsbereiche ganz einfach per Drag-and-drop maßschneidern. Ob komplexe Workflows für die Personalabteilung oder einfaches Aufgabenmanagement für den Vertrieb – Projekte sind nun statt erst nach Tagen innerhalb weniger Minuten eingerichtet. Mit der In-App-Kooperation eliminieren Sie überflüssige Meetings, Budgets verwalten Sie mit einem vertrauten Raster ähnlich wie in Microsoft Excel®, und dank der neuen Verknüpfung mit Business Intelligence (BI) Tools von Drittanbietern lassen sich versteckte Antworten aufspüren. Sie verfügen damit über die modernste Projektportfoliomanagement-App, die derzeit am Markt verfügbar ist.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 13, 2018
Il software di project and portfolio management o PPM può essere determinante per la capacità di delivery di un'azienda. La recente crescita del portfolio management come funzione di business strategica ha portato molti vendor di software correlato ad elementi dell'esecuzione di progetto a "lanciarsi" sui moduli di project and portfolio management (PPM). Si tratta chiaramente di un tentativo di mettere piede in un mercato redditizio e in crescita.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 13, 2018
Introduzione CA Project & Portfolio Management (CA PPM) 15.3 consente di personalizzare i progetti per qualsiasi business unit, con la semplicità del drag-and-drop. Dal complicato workflow per HR o alla semplice gestione delle attività per le vendite, oggi i lavoratori riescono ad avviare i progetti in pochi minuti, anziché in giorni. È possibile integrare la collaborazione all'interno dell'applicazione per eliminare riunioni ridondanti, una familiare griglia di tipo Microsoft Excel® per la gestione dei budget, una nuova connessione per strumenti di Business Intelligence (BI) di terze parti che consentono di trovare risposte, e si ottiene la più moderna app di Project Portfolio Management attualmente sul mercato.
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CA Technologies EMEA
Published By: TIBCO Software APAC     Published Date: Aug 13, 2018
Maintaining a competitive edge today means building a Digital Enterprise capable of taking full advantage of social, mobile, web, cloud, “things,” (sensors and devices), and analytics technologies. Among the terms used to describe this business transition is “the API Economy,” an economy in which APIs are no longer just an IT concern, but the underpinnings of new revenue streams and new business models that are disrupting entire industries. Read this paper to learn about: New, modern applications being built for the enterprise Application ecosystems and extending the value of your company in the API Economy Two ways to integrate devices in the Internet of Things The microservices approach to application development The role of API management in the digital enterprise
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TIBCO Software APAC
Published By: Elementum     Published Date: Sep 03, 2018
While everyone is scrambling to make sure their income statements reflect a profitable year by squeezing procurement costs, it’s actually the balance sheet that tells the full story of long term financial health.
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elementum, operational costs, supply chain, balance sheet, bottom line, financial management, business management, inventory
    
Elementum
Published By: Here Technologies     Published Date: Jul 19, 2018
Businesses worldwide are being pushed to enhance customer service while streamlining costs and processes. This means looking to solution providers to help reduce the operating costs of vehicle fleets. Discover how HERE Technologies is using location services to boost efficiency, safety, and customer satisfaction. This e-book is for everyone who is developing innovative fleet solutions?that overcome management challenges and help customers gain a competitive advantage
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Here Technologies
Published By: Lookout     Published Date: Apr 18, 2018
The world has changed. Yesterday everyone had a managed PC for work and all enterprise data was behind a firewall. Today, mobile devices are the control panel for our personal and professional lives. This change has contributed to the single largest technology-driven lifestyle change of the last 10 years. As productivity tools, mobile devices now access significantly more data than in years past. This has made mobile the new frontier for a wide spectrum of risk that includes cyber attacks, a range of malware families, non-compliant apps that leak data, and vulnerabilities in device operating systems or apps. A secure digital business ecosystem demands technologies that enable organizations to continuously monitor for threats and provide enterprise-wide visibility into threat intelligence. Watch the webinar to learn more about: What makes up the full spectrum of mobile risks Lookout's Mobile Risk Matrix covering the key components of risk How to evolve beyond mobile device management
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Lookout
Published By: Fiserv     Published Date: Aug 23, 2018
Even with the rise of digital payments, cash is still a popular form of payment. According to the Federal Reserve, consumers use cash to pay for nearly one-third of all retail transactions. For many retailers, a completely "cashless society" is nowhere in sight. Cash management remains one of the most important aspects of managing a retail operation, particularly at quick service restaurants (QSRs) and convenience stores, where transactions are smaller and cash is a preferred method of payment. This white paper, Boost Profitability by Automating Cash, sponsored by Fiserv and Fast Casual, details the steps to manage cash properly and boost profit for your business. Uncover the top reasons and flexible options to automate your cash management. • Time savings • Theft deterrence • Higher accuracy • Better customer service • Real-time data
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cash automation, smart safe, cash loss, cash handling, automated cash handling, cash management, cash reconciliation, manual cash reconciliation, automated cash reconciliation, automated vault, cash counting, cash automation system, cash deposits, cash recycler, cash dispensers, cash drawer, point of sale
    
Fiserv
Published By: Splunk     Published Date: Sep 10, 2018
collectd is an open source daemon that collects system and application performance metrics. With this data, collectd then has the ability to work alongside other tools to help identify trends, issues and relationships not easily observable. Read this e-book to get a deep dive into what collectd is and how you can begin incorporating it into your organization’s environment.
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it event management, it event management tool, event logs, aiops platform, what is aiops, aiops vendor, market guide for aiops platforms, guide for aiops platforms, monitor end to end, itoa, aiops, predictive analysis, machine learning, event correlation, event management, it operations analytics, it analytics, ibm watson, hp monitoring, hp operations manager
    
Splunk
Published By: HotSchedules     Published Date: Sep 11, 2018
For restaurants with hourly employees, time and attendance is a critical part of workforce management. Everybody clocks in and clocks out, but that’s just one small piece of the puzzle when it comes to juggling schedules and keeping the business running smoothly. If it’s been a while since you upgraded your time and attendance software, you may be working a lot harder than you need to be. This ebook will show you how having the right time and attendance solution can simplify your management and make all the difference in how your business operates.
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HotSchedules
Published By: TIBCO Software APAC     Published Date: Aug 13, 2018
The combination of legislation, market dynamics, and increasingly sophisticated risk management strategies requires you to be proactive in detecting risks like fraud quicker and more effectively. Dynamic detection systems need to adapt to evolving compliance regulations, scale to deal with growing transaction volumes, detect sophisticated risk specific patterns, and reduce false-positives. TIBCO's Risk Management Accelerator uses a combination of predictive analytics, streaming analytics, and business process management to deliver a powerful and cost-effective system for detecting anomalies. Download this solution brief to learn more.
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TIBCO Software APAC
Published By: Centrica Business Solutions     Published Date: Aug 14, 2018
It's demanding times for businesses. Facing risks as diverse as extreme weather and cyber-attacks, ?rms are focusing more intently on business continuity plans. At the same time, the digital revolution is changing lifestyles, disrupting business models and acting as a catalyst for change. Energy itself is undergoing a transformation, as generation moves towards renewables and decentralization, while technological advances present new opportunities. Energy now has the potential to deliver competitive advantage, to enhance sustainability and resilience, and to power innovative business models. But equally, the range of new options available is making the management of energy more complex. Read this thought leadership paper to find out how energy can drive your business strategy.
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business, strategy, energy, efficiency, performance
    
Centrica Business Solutions
Published By: Systemware     Published Date: Sep 07, 2018
Five key trends are shaping the enterprise content management (ECM) space. New business objectives, new market imperatives, and new cloud-based platforms compel technology and business decision makers to take a fresh look at their strategy and underlying platforms. This report will help enterprise architecture (EA) professionals make informed decisions about their content management agenda.
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systemware, content management, digital transformation, content cloud, top key trends, intelligent information, data storage, enterprise content management, it management, content services, enterprise architecture
    
Systemware
Published By: Epicor     Published Date: Jul 27, 2018
Selecting the right software is an investment of time and money that can pay off with increased customer loyalty, more productive employees, and simpler business management. The Epicor® Eagle N Series® business management solution enables retailers to grow and thrive with powerful analysis tools that tell you ow your business is doing and why. Here is a sneak peek into 8 powerful analysis tools to consider that will help your retail business grow and thrive: 1. Store vs. Store 2. Your Top 100 Items 3. The Market Basket 4. Big Investment, Big Opportunity 5. Excess Limits Success 6. Beware the Hidden Dangers 7. A lot Can Happen in a Year 8. When Costs Change But Pricing Doesn’t View this infographic to get more insight into these 8 powerful analysis tools that will help grow your retail business.
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ecommerce, retail pos, point of sale, epicor eagle, data security, retail inventory
    
Epicor
Published By: Epicor     Published Date: Aug 10, 2018
In the world of retail, the only returns you want are returns on your business investments. With Epicor Eagle N Series, you get precisely that—a tool that is engineered to go the distance, hit revenue and profit targets, keep customers coming back, and deliver great returns on your technology investment. The latest technology advances, and higher customer expectations, make it critical to have a solution in place meets your business goals and your customer’s needs. This eBook details seven way you can make your Point of Sale system deliver growth and profits including-- • Easy-to-use inventory management tools • Ability to streamline and simplify everyday processes • Keep customers coming back with customized loyalty programs • Get the advantage in-the-aisles with check-out and support through your mobile device This eBook includes comments from Epicor customers that are using the tools Eagle provides to reduce inventory costs, increase margins, and drive customer loyalty.
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retail store software, retail sales software, retail saas, p o s, point of sale, epicor eagle, benefits of epicor
    
Epicor
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