feedback

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Published By: Trustpilot     Published Date: Oct 26, 2018
If you’ve ever ordered your morning coffee and felt uninspired by the request to participate in an online survey or leave a social review regarding your experience, you probably didn’t have a particularly noteworthy experience. If you’re willing to take time out of your day to leave online feedback, it’s usually because you want to warn people about a bad encounter, or to help them make a better buying decision. Think the online review phenomena might sometimes have ulterior motives? Read on to see what we uncovered.
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Trustpilot
Published By: Mcorp Consulting     Published Date: Feb 17, 2010
See how the landscape of customer experience is being altered forever, as touchpoints continue to drive shifts in distribution, feedback and marketing channel control. In this whitepaper, you'll learn how making your touchpoints stronger, faster and smarter today will mean increased profits and stronger market positions tomorrow. (Plus 7 specific steps any company can take to improve customer experience today.)
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mcorp, customer experience, relationship lifecycle, loyalty, retention, bottom line, touchpoint marketing, touchpoint mapping, touchpoint management, touchpoint agency, customer experience strategy, customer journey mapping, touchpoint management, customer experience measurement, customer mapping, customer satisfaction measurement, crm
    
Mcorp Consulting
Published By: Custvox     Published Date: Sep 22, 2011
This free white paper will teach you how to build a modern Customer Feedback Management practice.
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customer experience management, customer feedback management
    
Custvox
Published By: Akamai Technologies     Published Date: May 08, 2017
The Games industry is growing at break-neck speed, surpassing growth rates of the Entertainment industry as a whole. Many Games industry players are joining the race to win-over the coveted online games audience. Developing new games that not only draw in audiences, but also keep them engaged is an on-going challenge. Recently we solicited feedback from more than 150 Akamai global games customers to gain industry insights into the challenges and opportunities their faced with each day. We would like to share their responses with you.
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akamai, gaming, audience engagement, game industry, customer feedback
    
Akamai Technologies
Published By: Oracle     Published Date: Feb 24, 2015
To succeed in this new business climate, smart businesses are adapting and realizing that the next frontier is to read and respond to the “Digital Body Language” of their prospects. This new body language is revealed through online activities such as website visits, white paper downloads, and email responses. Find out more about Digital Body Language. Download “Reading and Responding to Your Prospects’ Buying Behavior in the Online World”
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oracle, digital marketing, b2b, rfp, feedback, signals, data, behavior, prospect interest, intent, analytics, buying process, sales, online, efficiency
    
Oracle
Published By: ADP     Published Date: May 16, 2018
To select the best payroll provider possible, who better to ask than your peers? With more than 400,000 reviews from real software users, the G2 Crowd business software review platform will help you confidently make the right choice. The G2 Crowd payroll report compares how providers rank in terms of customer satisfaction, specific features, industries, and more. To help you evaluate your payroll options, get this FREE copy of the G2 Crowd payroll report (a $599 value). This exclusive research includes: · Detailed profiles of 27 payroll providers · Ranking based on customer feedback · Assessment of implementation, integration, support, and ease of use · Actionable insights to help you decide
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ADP
Published By: Adobe     Published Date: Nov 07, 2013
Audi differentiates its brand experience using web content and digital asset management capabilities in Adobe Experience Manager.
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adobe, audi, audi cars, adobe marketing cloud, audi website, latest innovation, brand experience, head of brand portal, innovative engineering, worldwide brand, consumer websites, adobe analytics, performance of websites, car configurator data, audi configurator, invite feedback, feedback leads to improvement, cloud computing
    
Adobe
Published By: Adobe     Published Date: Nov 07, 2013
Marketers’ social media successes have added to their burdens. Many now have dozens of social pages to manage, thousands of customer comments to monitor, and hundreds of colleagues who want (or need) to participate. Social relationship platform vendors off er tools that help marketers efficiently and responsibly expand their social capabilities.
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adobe, forrester social wave, social relationship platform, srp, significant vendors, branded social presence, social relationship, platform evaluation, srp space, undifferentiated players, interactive marketing, managing social presence, customer engagement, marketing tactics, manage large deployments, managing workflow, marketing content, social applications, customer feedback
    
Adobe
Published By: Panasonic Business Mobility Solutions     Published Date: Sep 06, 2016
A surprising 80% of the 30 million1 warehouse workers worldwide, in the field of transportation and logistics, are still using pen and paper in a physically-intensive environment that increasingly demands accuracy and real time feedback. With warehouse efficiency, so closely tied to customer satisfaction in areas like ecommerce, the low penetration of digital solutions—20% as recent as 2014, is surprising. Unless an organization has a fully automated warehouse, the job is heavily labor-intensive. VDC research reveals that as long as human labor plays a dominant role in warehousing, any technology that optimizes workflows and improves accuracy will add tremendous value
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mobile workforce, laptops, tablet, mobile computing, productivity, rugged, mobile handheld, mobile scanner
    
Panasonic Business Mobility Solutions
Published By: Juniper Networks     Published Date: Oct 25, 2017
My name is Jonathan McCaffrey and I work on the infrastructure team here at Riot. This is the first post in a series where we’ll go deep on how we deploy and operate backend features around the globe. Before we dive into the technical details, it’s important to understand how Rioters think about feature development. Player value is paramount at Riot, and development teams often work directly with the player community to inform features and improvements. In order to provide the best possible player experience, we need to move fast and maintain the ability to rapidly change plans based upon feedback. The infrastructure team’s mission is to pave the way for our developers to do just that - the more we empower Riot teams, the faster features can be shipped to players to enjoy.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
Juniper Networks
Published By: NetApp     Published Date: Feb 15, 2017
Learn what users are saying about the flash solution from NetApp, Pure and Dell EMC. The user feedback covers key evaluation criteria, deployment experience, customer service, technical support and peer recommendations.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: IBM APAC     Published Date: Jun 13, 2017
Using more than 70 criteria and combining feedback from customer interviews, IDC found that the providers in this evaluation bring diverse capabilities for modernizing SAP applications. Download this paper to find out more.
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ibm, sap, applications, modernization, application services
    
IBM APAC
Published By: Bazaarvoice     Published Date: May 17, 2013
Learn how authentic customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions drive sales, loyalty, and lifetime customer value - while remaining compliant with industry regulations.
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customer acquisition, customer retention, customer innovation, compliance, financial service providers
    
Bazaarvoice
Published By: CA Technologies     Published Date: Nov 02, 2016
Effective metrics and measurements are critical to running a high performance business. Properly applied, they lead you to better insights, better decisions and better business outcomes. They provide feedback to spark improvement and create learning opportunities. They help you identify the right outcomes that drive you toward your business goals. Unfortunately, many businesses misuse these powerful tools in ways that actively destroy the agility they seek to create. In this paper, we highlight nine mistakes organizations make involving agile measurement at enterprise scale—and how to do it right.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 21, 2017
Effektive Messdaten und Messungen sind für ein leistungsstarkes Unternehmen unerlässlich. Wenn sie richtig genutzt werden, ermöglichen sie bessere Einblicke, bessere Entscheidungen und bessere Unternehmensergebnisse. Sie bieten Feedback als Grundlage für Verbesserungen und neue Kenntnisse. Sie helfen Ihnen, die richtigen Ergebnisse zu identifizieren, die Sie Ihren Unternehmenszielen näherbringen. Viele Unternehmen verwenden diese leistungsstarken Werkzeuge jedoch falsch und zerstören so aktiv die Agilität, die sie erreichen möchten. In diesem Artikel zeigen wir neun Fehler auf, die bei Agile-Messungen auf Unternehmensebene unterlaufen – und wie sie vermieden werden können.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 22, 2017
• Verwenden Sie CA Live API Creator, um funktionierende Prototypen in Stunden zu liefern. Konvertieren Sie Unternehmensanforderungen in eine funktionsfähige Software. • Nicht nur für Wireframes, sondern auch für funktionierende Systeme, Datenbanken, Logik und Benutzeroberflächen. Es ist so einfach wie eine Kalkulationstabelle und geht auch so schnell. • Beeindrucken Sie die Anwender im Unternehmen, indem Sie innerhalb von Stunden Ergebnisse liefern und Feedback zum Datenmodell und zur Logik einholen. Iterationen sind unmittelbar möglich. • Alles, was Sie benötigen, ist enthalten. Es muss keine IDE installiert oder konfiguriert werden. Verwenden Sie einfach Ihren Browser.
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CA Technologies
Published By: CA Technologies     Published Date: Aug 24, 2017
• Use CA Live API Creator to deliver running prototypes in hours. Convert business requirements into working software. • Not just for wireframes, but also for running systems, databases, logic and user interfaces. It’s as simple as a spreadsheet and just as fast. • Impress your business users with results in hours to get their feedback on the data model and logic. Iterate instantly. • All you need is in the box. No IDE to install or configure. Just use your browser.
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CA Technologies
Published By: IBM     Published Date: Oct 20, 2015
Firm gains deeper insight into customer feedback and operational performance.
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ibm, customer, automotive, glass, customer feedback, performance
    
IBM
Published By: HP - Enterprise     Published Date: Jun 04, 2013
HP Business Services Management (BSM), which includes HP Network Management Center, HP Systems Management, and HP Application Performance Management, is a comprehensive performance management solution designed to enable IT organizations to manage a diversity of in-house and cloud based services at a lower cost to the business. HP commissioned Dimensional Research to interview customers who have deployed HP BSM solutions to obtain detailed feedback on the real world benefits provided by these solutions. Dimensional Research conducted 26 in-depth interviews with HP customers as well as researched documented case studies. This report summarizes those findings.
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business service, management solutions, bsm, business services management, network management, systems management
    
HP - Enterprise
Published By: Box     Published Date: Nov 24, 2015
Based on feedback we’ve heard from customers and prospects, along with analyst and industry reports, we’ve pulled together the following considerations when evaluating Dropbox for Business.
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box, cloud, productivity, business, enterprise, collaboration
    
Box
Published By: Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017     Published Date: Jul 11, 2017
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits. The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
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visionary leadership, adaptive enterprise architecture, simplified processes, continuous innovation, rewarding pervasive cx, acute sensing capabilities, collaborative
    
Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017
Published By: Sage     Published Date: Jan 26, 2018
Increase your sales through customer feedback, the 8 best ways to ask for payments and how to stay on top of your cash flow.
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Sage
Published By: GetWellNetwork, Inc.     Published Date: Feb 22, 2014
Managing pain is vital to how hospitals are measured on patient satisfaction. Learn how a hospital uses an interactive patient care solution to streamline pain feedback, integrating with an EMR, nursing notification and pharmacy dispensing systems.
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hcahps, pain management, pain control, integration, patient satisfaction, emr, outcomes, press ganey, pharmacy, care coordination, hit, nursing communications, automated documentation, emr, electronic medical record, patient education, pain assessment, patient engagement, interactive patient care
    
GetWellNetwork, Inc.
Published By: IBM     Published Date: May 17, 2016
Wikibon conducted in-depth interviews with organizations that had achieved Big Data success and high rates of returns. These interviews determined an important generality: that Big Data winners focused on operationalizing and automating their Big Data projects. They used Inline Analytics to drive algorithms that directly connected to and facilitated automatic change in the operational systems-of-record. These algorithms were usually developed and supported by data tables derived using Deep Data Analytics from Big Data Hadoop systems and/or data warehouses. Instead of focusing on enlightening the few with pretty historical graphs, successful players focused on changing the operational systems for everybody and managed the feedback and improvement process from the company as a whole.
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ibm, big data, inline analytics, business analytics, roi
    
IBM
Published By: SilkRoad Technology     Published Date: Feb 24, 2016
Learning Management Systems (LMS) allow companies to focus on the right component of the learning process – and that is the learning. Administrative activities like registering for training or recording training completion are automated. Required compliance programs can be delivered online, reducing costs. Managers can share training feedback that supports the company’s business goals.
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silkroad, human resources, learning management, roi, training, development
    
SilkRoad Technology
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