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Published By: Cisco EMEA     Published Date: Oct 01, 2019
Small businesses are the backbone of every country’s workforce and arguably the hardest working. They create the most jobs and deliver growth – usually without the tools, resources, and support that larger enterprises take for granted – particularly in their use of technology
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Cisco EMEA
Published By: Cisco     Published Date: Sep 27, 2019
The StackWise-480 architecture allows stacking of up to eight switches in a ring topology to achieve 480G of stack bandwidth. The latest Cisco Catalyst 9300 Series Switches support StackWise-480. This technology is flexible, modular, and evolutionary, and it delivers Cisco IOS XE feature capabilities with hardware acceleration to every port in the stack.
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Cisco
Published By: Kustomer     Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “personalized customer service”, “personalized customer support”, “personalized customer experience”, “customer support insights”, “customer service personalization”, “customer support personalization”, “customer experience personalization”
    
Kustomer
Published By: Kustomer     Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
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customer service, customer support, customer experience, customer service software, “conversational commerce, omnichannel support, omnichannel customer service, omnichannel customer support, omnichannel customer experience
    
Kustomer
Published By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
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“customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”, “customer support optimization”, “customer service optimizations”, “customer experience optimization”, “personalized customer service”, “personalized customer support”, “personalized customer experience”, “customer support
    
Kustomer
Published By: LogMeIn EMEA     Published Date: Oct 11, 2019
De plus en plus d’organisations cherchent à implémenter une solution d’assistance à distance intuitive qui offre aux professionnels une productivité à la demande et qui permet de résoudre rapidement les problèmes toujours plus nombreux qui encombrent les équipes d’assistance aujourd’hui. Mais choisir la meilleure solution d’assistance peut se révéler un défi, à mesure que les attentes des utilisateurs progressent et les systèmes deviennent plus complexes et offrent plus d’options et de fonctionnalités. Ce guide d’achat va vous permettre de sélectionner l’outil d’assistance à distance le plus adapté à votre organisation. Avec plus de 15 ans d’expérience, LogMeIn offre un portefeuille de solutions leader du marché pour répondre à chacune de vos demandes de support à distance.
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LogMeIn EMEA
Published By: SAP EMEA Global     Published Date: Aug 23, 2019
The move to a hyperconnected, technology-centric, always-on work environment is creating increasing pressure on companies and employees to keep up in a world where change is not just constant, but ever accelerating. To succeed in this world, businesses need employees who can not only withstand challenge and uncertainty, but who embrace and thrive on the opportunities associated with change. This requires creating a culture that understand and supports the importance of well-being. Well-being is no longer a nice to have. It’s now a critical “strategy for workforce readiness.”
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SAP EMEA Global
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 19, 2019
"The fast pace of innovation demanded by today’s digital businesses challenges traditional processes for the deployment and governance of application delivery and supporting infrastructure. To address the increased pace of change, many organizations are transforming by adopting DevOps: a set of practices which employs continuous integration processes, breaking down the silos between development and operations teams. As cycle times accelerate, and development teams adopt more Agile delivery methodologies, the traditional model for application security can be a drag on the speed and agility inherent in a continuous integration process. This creates a natural friction. Security teams can be perceived as slowing down or blocking delivery. At the same time, however, the apps are exposed to significant threats. The goal of continuous integration is to deliver more frequent releases with more new capabilities to market, faster. It’s all about speed."
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F5 Networks Singapore Pte Ltd
Published By: Barracuda     Published Date: Oct 14, 2019
In its guide for buyers considering email-security solutions—a detailed analysis of products and services—Forrester’s evaluation gave Barracuda the highest score possible in the cloud integration, deployment options and support and customer success criteria. Get full report and see all the details for yourself, including innovative solutions for email authentication and incident response and for preventing account takeover, business email compromise (BEC) and spear-phishing. Claim your complimentary copy right now!
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Barracuda
Published By: Kazoo     Published Date: Oct 11, 2019
Are you ready for a new Performance Management technology provider? To determine whether an HR technology provider is the right fit for your organization, we recommend asking questions that address the various components of performance management, as well as background on the provider’s company and technology. Download our buyers guide for must-ask questions on: • Performance Management philosophy • Strategic value • Implementation and support • Feature set • Accessibility and reporting • Integrations • and more!
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Kazoo
Published By: HERE Technologies     Published Date: Sep 26, 2019
A utomobile manufacturers find meeting the requirements of a just - in - time supply chain one of their biggest challenges , but with advances in location technology manufacturers can meet even the strictest shipping deadlines . With better visibility across the supply chain auto manufacturers can drive down costs, improve efficiency and support proactive decision making. By reading this eBook, you’ll discover how to p repar e your supply chain for the future wit h the application of location intelligence to: ? Gain location - based insights to help optimize processes and inform decision making ? Set accurate ETAs with reliable real - time information ? Use real - time visibility to proactively solve problems ( like bottlenecks ) as they occur ? Gain comprehensive coverage of assets and trace them across factories, warehouses, showrooms and in transit
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HERE Technologies
Published By: KPMG     Published Date: Jun 10, 2019
Getting complex decisions right across complicated operational networks is the key to optimum performance. Find out how one of the UK’s biggest bus operators is using data and analytics to make better decisions and optimise the use of resources across their network. Read this story to discover: • how data and analytics can transform operational performance • the benefits of using decision-support tools in the middle office • key lessons for getting your plans for digital transformation right.
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KPMG
Published By: KPMG     Published Date: Oct 09, 2019
Changing attitudes to data privacy leave many firms in a precarious position. When there is so much regulatory variation in different markets, how do firms balance their responsibility for customers’ data with maximising value from that data? Listen now to discover: • The current state of play for data privacy – understanding what your customers want and what the regulators want • How to lay solid foundations to help you adapt to the changing landscape • How to ensure your privacy strategy supports growth.
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KPMG
Published By: TIBCO Software     Published Date: Jul 22, 2019
Connected Intelligence in Insurance Insurance as we know it is transforming dramatically, thanks to capabilities brought about by new technologies such as machine learning and artificial intelligence (AI). Download this IDC Analyst Infobrief to learn about how the new breed of insurers are becoming more personalized, more predictive, and more real-time than ever. What you will learn: The insurance industry's global digital trends, supported by data and analysis What capabilities will make the insurers of the future become disruptors in their industry Notable leaders based on IDC Financial Insights research and their respective use cases Essential guidance from IDC
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TIBCO Software
Published By: BillingPlatform     Published Date: Jul 30, 2019
Focus less on maintenance and operation and more on innovation and growth with automated billing processes. Automation can greatly improve productivity and help your company save money. If you have a complex billing process, your enterprise will benefit greatly from automating as much of your billing as possible. Download this whitepaper and discover the following: • Billing challenges most companies face • Benefits delivered with automated billing processes • Implementation strategies that support automation • Four features critical to billing automation success An agile and automated billing platform simplifies complex processes, dramatically reducing operating expenses and increasing your speed to market. Discover how today.
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BillingPlatform
Published By: BillingPlatform     Published Date: Jul 30, 2019
Explore Every Option Before Choosing Your Monetization Strategy When it comes to replacing your billing system or choosing a new billing solution to support revenue management, one of the difficult questions you will face is whether to build a custom software set or purchase a solution from a vendor. There are a variety of factors to consider when making the build vs. buy decision. This whitepaper helps you determine the right path for your organization. Download the full whitepaper to discover a practical approach to weighing your options for billing solutions. The whitepaper covers the following topics: • Question to answer before implementing a billing system • Considerations for building a billing system • Costs of building your own system • Considerations for buying a billing system • Common billing system requirements to consider By reading our systematic exploration of billing options and considerations, you will find the approach that will lend the greatest success to y
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BillingPlatform
Published By: TIBCO Software     Published Date: Jul 22, 2019
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and the need to rework faulty products. To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support. At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
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TIBCO Software
Published By: Workday APAC     Published Date: Oct 07, 2019
Puma works in a highly competitive environment where they need to innovate, evolve and bring products to market quickly. So they chose Workday as they wanted to streamline their processes and replace their legacy HRIS with an intuitive solution at a reduced running cost.
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Workday APAC
Published By: Workday APAC     Published Date: Oct 07, 2019
"When your business is hospitality, your people matter. So when InterContinental Hotels Group (IHG®) realized it needed a better way to support its 350,000 employees, it turned to Workday. See the infographic to learn how IHG was able to harmonize global policies, profiles, and processes for a remarkable HR transformation. "
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Workday APAC
Published By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
Real estate and facilities executives work across a broad agenda, from supporting business growth to improving building performance. Where should technology fit in and when is the right time to review your options? Independent research firm, Verdantix, explores the multiple trends profoundly changing real estate management and driving the need for a refreshed technology strategy. Download your complimentary report and learn more.
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Group M_IBM Q4'19
Published By: Group M_IBM Q4'19     Published Date: Sep 27, 2019
IBM and Red Hat provide a range of technology and services that can support their customers’ IT and development needs. IBM commissioned Forrester Consulting to conduct an emerging Total Economic Impact™ (TEI) technology assessment study to examine the ways in which customers utilize solutions by both companies in tandem and the impacts achieved as a result. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of solutions using both IBM and Red Hat offerings on their organizations. Forrester interviewed five organizations that use IBM and Red Hat offerings together. These interviewees are focused on modernizing infrastructure and applications to resolve legacy architecture challenges and meet quickly changing market needs. These companies adopted a wide range of solutions from IBM (including IBM Power, IBM Z, IBM Cloud Paks, middleware, and professional services) and Red Hat (including Red Hat Enterprise Linux, OpenShift, JBoss, a
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Group M_IBM Q4'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Digital transformation is a business enabler, one that also translates to an increase in the demand for greater storage capacity and performance. This increasing demand requires IT organizations to re-examine their data storage strategy as the growth in capacity doesn’t align with a shrinking IT budget. To support the growth of the business and remain competitive in a global digital market, CIOs are asked more than ever to “do more with less,” while improving performance and availability at the same time.
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Databases represent the backbone of most organizations. And Oracle databases in particular have become the mainstream data repository for most mission-critical environments. Some of the largest companies and organizations in the world rely on Oracle databases to store their most important data. The biggest challenge organizations face relative to an Oracle database is to maintain these databases at optimum performance and reliability without breaking the bank. This paper discusses the storage capabilities customers should consider when choosing storage to support an Oracle database environment.
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Infinidat EMEA
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